Customer Relationship Management Software

Overview

Globe3 Customer Relationship Management software (CRM) helps you know your customer better and includes many features such as activities, history, related contacts, addresses of your customers and their transaction activities. For example, executives can use CRM to create sales projections, by sales reps to maintain contact with clients by billing productivity to create invoices. The goal of CRM is to provide a comprehensive store of customer data that can be used to increase sales, improve customer retention, and make customer relations more efficient.

Contact Information Management

Globe3 Customer Relationship Mananger Software (CRM) allows user to create unlimited clients with a certain number of concurrent users and keep track of the history of user logs. Besides, the system can show management what activities and processes have been done or changed in a day to improve the security level of Globe3 ERP.

Sales Activities Management

You can keep track and record detailed transaction information with each customer so that the management can effectively evaluate the employees finance and supply chain modules which help the company easily update liability and sales and purchase order information of each customer.

Smart Integration With Other Modules

What makes Globe3 CRM stand out rather than separate CRM software is the intelligent integration between CRM modules with others within one complete ERP system. This helps you improve operations management by quickly updating every customer’s liability and sales and purchase order information.

Conclusion

In conclusion, CRM in ERP proves to be a valuable asset for industries such as Construction, Manufacturing, Retail, and Field Service. These sectors can leverage CRM functionalities within their ERP systems to enhance customer relationships, streamline sales processes, and improve service delivery. Whether it's managing customer interactions in construction projects, optimizing sales in manufacturing, enhancing customer experience in retail, or providing top-notch field service, CRM in ERP enables these industries to foster stronger customer connections and drive business growth.