Posted on 11th Apr 2022

What is FSM (Field Service Management)?

Field Service Management (FSM) is a system that optimizes processes and information exchange when businesses have a team of employees and technicians working outside the company, especially for operation management. This solution can improve the quality of customer care services for businesses based on urgent needs in optimizing processes, resources, and customer service quality.

Field Service Management Software: Industry Application

Most industries can apply Field Service Management Software for service improvement and customer retention. Let’s point to some initiatives involving it in their business.

• Oil & Gas Industry
  It helps companies in the oil and gas industry track critical information such as spare parts inventory, worker productivity, fuel consumption, and equipment maintenance. This information is essential for making informed decisions and improving operations. FSM Software also helps companies monitor and manage safety and compliance, ensuring compliance with strict regulations.
• Manufacturing Industry
  All manufacturing industries constantly optimize production, track spare parts inventory, manage equipment maintenance, and monitor quality control. FSM Software provides real-time information to help companies reduce downtime, ensure parts are readily available, maintain equipment, and meet strict quality control standards.
• Healthcare Industry
  FSM Software is a necessity and excellent for the Healthcare Industry. It provides real-time, 24/7 access to updated medical records. It reduces the time of searching through endless documentation, allowing medical staff to focus on providing patients with the best health care instead of wasting time filling in endless forms.
• Transportation Industry
  Field service management software is valuable for this industry because it tracks spare parts inventory, driver logs, fuel management, and vehicle maintenance schedules. This helps companies keep track of essential information. Data like spare parts inventory, driver productivity, fuel consumption, and vehicle maintenance. This information is crucial for making informed decisions and improving operations.

Why Choose Globe3 ERP?

Globe3 ERP Field Service Management Software will undoubtedly meet that goal if your business spends time outside and in the field.
Our Software is an excellent tool for asset management and locating all corporate work sites. It also keeps track of and maintains company-wide inventories, resource planning, assigning tasks, and completed assignments, and, most notably, streamlines other functions within one company.